Integrations
Plivo
How to get your Plivo API key and connect it to Nova Admin.
Log in to the Plivo console (console.plivo.com), open the Dashboard, and copy your Auth ID and Auth Token. Paste both below — they are used as HTTP Basic credentials.
Prerequisites
- A Plivo account. Sign up at https://www.plivo.com/docs/messaging/api/messages.
- An active Nova Admin workspace. Go to /agents/integrations to connect.
Steps
- Go to Plivo Messaging API Documentation.
- Create a new API key / Auth ID (starts with
MAXXXXXXXXXXXXXXXXXX) and copy it immediately — most providers show it only once. - In Nova Admin, go to /agents/integrations, find Plivo, and paste the values into the credential dialog.
Credential fields
| Field | Required | Description |
|---|---|---|
| Auth ID | Yes | Secret — stored encrypted, never exposed. (e.g. MAXXXXXXXXXXXXXXXXXX) |
| Auth Token | Yes | Secret — stored encrypted, never exposed. (e.g. Your Plivo Auth Token) |
Troubleshooting
- Invalid credentials: verify the key was copied in full with no trailing spaces.
- Key not working: check that your Plivo account has API access enabled and billing is active if required.
- Need help?: refer to the Plivo documentation.