Integrations
ConnectWise PSA
How to get your ConnectWise PSA API key and connect it to Nova Admin.
Connect your ConnectWise Manage instance. Create API keys under System > Members > API Members, and register a clientId. Your credentials are stored securely and never exposed to the browser.
Prerequisites
- A ConnectWise PSA account. Sign up at https://developer.connectwise.com/.
- An active Nova Admin workspace. Go to /agents/integrations to connect.
Steps
- In ConnectWise Manage go to System > Members > API Members and create an API Member
- Create an API key for that member and note the Public Key and Private Key
- Register an integrator login to obtain a clientId (GUID) under System > Integrator Login
- Set your site URL e.g. https://api-na.myconnectwise.net or your on-premise URL
- Paste the siteUrl, companyId, publicKey, privateKey, and clientId below
Credential fields
| Field | Required | Description |
|---|---|---|
| Site URL | Yes | string (e.g. https://api-na.myconnectwise.net) |
| Company ID | Yes | string (e.g. Your ConnectWise company identifier) |
| Public Key | Yes | string (e.g. API member public key) |
| Private Key | Yes | Secret — stored encrypted, never exposed. (e.g. API member private key) |
| Client ID | Yes | string (e.g. Integrator clientId GUID) |
Troubleshooting
- Invalid credentials: verify the key was copied in full with no trailing spaces.
- Key not working: check that your ConnectWise PSA account has API access enabled and billing is active if required.
- Need help?: refer to the ConnectWise PSA documentation.