Integrations
Bandwidth
How to get your Bandwidth API key and connect it to Nova Admin.
From the Bandwidth Dashboard (dashboard.bandwidth.com) get your Account ID, plus an API username and password/secret. Bandwidth Messaging uses HTTP Basic auth (username:password); the Account ID is used in the API path.
Prerequisites
- A Bandwidth account. Sign up at https://dev.bandwidth.com/docs/messaging/.
- An active Nova Admin workspace. Go to /agents/integrations to connect.
Steps
- Go to Bandwidth Messaging API Documentation.
- Create a new API key / API Username (starts with
Your Bandwidth API username) and copy it immediately — most providers show it only once. - Note any additional required values: Account ID (e.g.
5000000). - In Nova Admin, go to /agents/integrations, find Bandwidth, and paste the values into the credential dialog.
Credential fields
| Field | Required | Description |
|---|---|---|
| Account ID | Yes | string (e.g. 5000000) |
| API Username | Yes | Secret — stored encrypted, never exposed. (e.g. Your Bandwidth API username) |
| API Password / Secret | Yes | Secret — stored encrypted, never exposed. (e.g. Your Bandwidth API password) |
Troubleshooting
- Invalid credentials: verify the key was copied in full with no trailing spaces.
- Key not working: check that your Bandwidth account has API access enabled and billing is active if required.
- Need help?: refer to the Bandwidth documentation.